Frequently Asked Questions

Can I track my order?

Yes! Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your parts every step of the way. You can also check your order status anytime using Track order status

How long does shipping take?

Most orders arrive within 7–12 business days, depending on your location. Once you order, you'll receive an email with a tracking link so you can follow it the whole way.

Do we offer returns or exchanges?

Yes we accept returns within 30 days of delivery. Items must be unopened and in original packaging. Just reach out to us and we'll sort it out.

Is the 72V 45Ah upgraded battery plug and play?


No — this battery requires an upgraded controller to function properly. It is not plug and play with the stock setup.

Can I change or cancel my order?

Yes — but you'll need to act fast. We can only cancel or modify orders within 24 hours of purchase. Contact us as soon as possible and we'll take care of it.